Updated October 10, 2026
Signing in
Use your organization-provided portal information. Your portal password is separate from your Roblox password. If you cannot sign in, contact your organization through its usual communication channels. Never send your password in a support message.
Signup links
Ask an administrator for a signup link. Each link works for one account and expires after seven days. Enter your Roblox username, display name, and a unique portal password. New accounts start as Standard with an N/A role; an administrator sets your role and permissions. If the link is used or expired, contact your organization.
Your profile picture
Your avatar is retrieved using the username saved on your portal account. It must match your Roblox username, not your display name. If it is incorrect or missing, ask your organization to check your saved username. Roblox images may take time to update.
Account changes
Contact your organization to change your role, account type, password, or other saved details. Org accounts are managed outside the website account editor.
Reporting an issue
Include the page name, what you were trying to do, the error message, and your device or browser. Share a screenshot only after hiding passwords, signup-link tokens, and personal information. Report content concerns and accessibility problems through the same organization channels.
Reading and navigating
The site supports mobile layouts and keyboard navigation. Use the menu button to expand or collapse navigation. You can also adjust browser zoom and use your device’s reduced-motion setting for background animations.